Dealership admin experience

Lead Command Centre

Monitor qualified dealership leads, move them through the sales and service pipeline, and review every conversation without leaving the live runtime path.

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Daily overview

Overview

See today's priorities, appointments, response performance and stock attention.

Qualified lead list
Pipeline
Bookmark Lead Status Intent Vehicle Priority / budget Last activity
Lead workspace
Lead details
Select a lead
No lead selected
Choose a lead from the list to inspect notes, transcript, and stage history.
Lead summary
Select a lead to see the short handover summary.
Normal
Why the assistant recommended thisEvidence, approved sources and missing information
Recommendation evidence
Review the questions, approved answers and checks behind the suggested next step.
Select a lead to review the assistant knowledge used in its conversation.
Key details
Suggested stock matches
Possible matches from this dealership's uploaded stock. Staff must confirm live availability and pricing.
Uploaded stock
Select a relevant sales lead to check uploaded stock.
Quick actions
Contact customer
Lead workflow
Record contact progress, assign the lead and keep the next step clear.
Contact / Follow-up status Choose a status. “Contacted” opens the outcome step.
Recent activity
The latest customer and staff actions, with exact times where available.
Suggested response
Select a lead to see the recommended next action.
General
Email reply
AI draft · review before sending
WhatsApp reply
AI draft · review before sending
Call guide
Key points for the conversation
    Internal handover summary
    Book appointment
    Save proposed details first. Tick confirmed only after the slot has been agreed with the customer.
    Live dealership pulse

    A clear view of today

    See the outcomes, priorities and stock signals returned by Accelerate for this dealership.

    Open Overview to load dealership performance.
    Performance at a glance

    What the dealership needs first

    Commercial outcomes and customer demand for the selected period.

    Action queue

    Today's priorities

    Stock pulse

    What needs attention

    More detail Supporting dealership metrics Attendance, recovery and additional financial measures.
    Lead performance

    Understand the journey, not just the total

    Follow the reported funnel, response and recovery signals without obscuring unavailable data.

    Open Lead performance to load the report.
    Performance at a glance

    What matters most

    Start with sales outcomes and the conversion steps that led to them.

    Reported customer journey

    Lead funnel

    Volume over time

    Lead trend

    Action next

    Recovery opportunities

    Supporting context

    Lead sources

    Supporting context

    Vehicle interests

    More detail Supporting reporting metrics Booking outcomes, attribution, recovery counts and additional conversion ratios.
    Sales & stock intelligence

    Turn dealership signals into decisions

    Blend returned lead demand, stock health and market context into an evidence-led review.

    Open Stock intelligence to load the latest signals.
    Evidence fusion

    Five dealership signals, one Accelerate view

    Commercial outcomes

    What matters most

    Sales, stock position and evidence-led opportunities for the selected period.

    Sales and gross

    Performance trend

    Each returned series uses its own visual scale; displayed values remain provider-supplied.

    Ranked segments

    What sells here?

    Lead-to-stock recovery

    Reconnect demand with inventory

    Sales evidence

    Sales attribution

    Accelerate brief

    Recommended focus

    Demand signals

    Stock health

    Market pulse

    Stock gaps

    Evidence-led actions

    Commercial opportunities

    Scan the vehicles, compare the key numbers and open a card only when you need the full evidence.

    Opportunity evidence

    Vehicle opportunity

    More detail Supporting intelligence metrics Conversion, attendance and additional stock measures.

    Accelerate recommendations are decision-support tools based on available dealership and market data. Projected prices, margins and selling times are estimates, not guarantees. Always verify vehicle identity, provenance, condition, history, specification, fees and suitability before committing to a purchase.

    Dealership setup
    Complete the real setup checks below to prepare your dealership assistant for launch.
    Dealership
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    Tenant ID
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    Setup status
    Not started
    0% complete Loading setup checks
    0 completed 0 remaining
    Staff access
    Create staff with an email address only. Easy Chat generates a temporary password and emails the login link and password separately.
    Add or import staff Create one account or use the real spreadsheet import.
    Bulk staff upload
    Download the Excel template, fill one row per user, then upload it here. Headers must match exactly or no accounts are created.
    Tenant-scoped accounts
    Users
    0 users
    User Role Status Alerts Updated
    Vehicle stock
    Use the dealer's existing stock source so staff update vehicles once. A public or signed CSV feed can sync now; DMS/API, XML, JSON and webhook connections are captured for a provider-specific connector.
    Stock source and syncManage the feed or provider connection
    Connected stock source
    Best option: ask the DMS, website provider or stock platform for its full-stock CSV feed. A successful sync upserts vehicles and hides vehicles removed from the latest complete feed. Do not paste API keys or passwords here.
    Manual upload is selected. Configure a CSV feed to remove duplicate stock updates.
    Import stock CSVUse when a connected feed is not available
    Upload stock CSV
    Import exported stock or a spreadsheet saved as CSV. Available vehicles become cautious chatbot context; staff still confirm availability and pricing may change.
    Columns: stock_ref, registration, make, model, variant, year, mileage, price_gbp, monthly_price_gbp, fuel_type, transmission, body_type, colour, doors, seats, status, description, image_url, vehicle_url.
    Tenant inventory
    Stock list
    0 available
    Sort stock
    Vehicle Price Status Age / health Demand Reg / ref
    Appointments
    Requests and bookings
    0 requests
    Type Customer Preferred Vehicle / service Status Next action Updated
    Appointment calendar
    Plan internal customer appointments in a focused week or month view. Open any meeting for details, or double-click an empty time to create one.
    Calendar
    Requested time by preferred date
    0 booking requests

    Tip: double-click an empty time to add a meeting. Select an existing booking to view its customer and appointment details.

    Dealership trading
    Sales and profitability
    Record every vehicle, warranty, finance commission, service plan, accessory and workshop sale against its real revenue and cost.
    Loading sales...
    Dealership cars: profit against demand
    Every car with usable evidence is plotted separately. Current stock uses projected gross; completed sales use actual gross.
    Market benchmark
    Auto Trader top 50 opportunity map
    Compare projected gross and demand across the connected market benchmark, with dealership matches ringed on the chart.
    Purple = top-50 market vehicleTeal = top-50 vehicle also in dealership stock
    Monthly decision brief
    What sold, what is moving and what to watch
    Dealership results stay separate from wider market evidence so volume, profit and demand are not confused.
    Most profitable products
    Completed items ranked by gross profit after recorded costs.
    Market opportunities
    Open a dedicated acquisition workspace based on the vehicles, prices and specifications this dealership actually sells.
    Research is manually triggered and source-linked. Every candidate still requires provenance, HPI, condition, VAT, fee and demand checks.
    Sales ledger
    Each line is one sold product or service. Select a row to review or amend it.
    Date / dealItemSalespersonRevenueCostGross profitMarginStatus
    Loading sales...
    Sales / acquisition research
    Market opportunities
    Find source-linked vehicles inside this dealership's normal trading range, or narrow the search for a specific acquisition brief.
    Screening estimates only. Complete independent vehicle and market checks before purchasing.
    Dealership trading profile
    Default research limits come from completed vehicle sales, falling back to current stock where sales detail is unavailable.
    Loading dealership profile...
    Acquisition filters
    Leave a field blank to retain the dealership profile. Entering a value overrides that part of the profile.
    Body types
    Sourced candidates
    No saved candidates.
    No market research has been saved yet.
    Product effectiveness
    Chatbot performance reporting
    Measure how effectively Accelerate Systems generates qualified leads, bookings and completed customer journeys.
    Loading report...
    Leads and completed sales by day
    Each bar represents activity recorded on that calendar day.
    LeadsSales
    Lead mix
    Enquiry types captured during this timeframe.
    Daily results
    A date-by-date view of lead generation, bookings and conversion outcomes attributed to the lead workflow.
    DateLeads generatedSales completedSales / leads that dayRecorded sale value
    Loading report...
    Pilot performance

    The value Accelerate is creating

    Commercial outcomes, response speed and the assumptions behind the estimate in one dealership-ready view.

    Configured pilot period
    Open Pilot value to load the report.
    Pilot performance

    What happened

    Five signals for a ten-second read.

    Estimated value

    Commercial impact

    Assumptions are labelled and never presented as recorded fact.

    Monthly review

    Pilot summary

    Accelerate Systems

    Estimated figures depend on dealership-entered assumptions and recorded sale outcomes. Missing coverage is shown above.

    Approved dealership guidance
    Assistant knowledge
    Review and publish the answers and business information your assistant can retrieve.
    Loading knowledge setup...
    AdvancedWebsite sources, improvements and history
    No knowledge sources yet.
    Package options
    Checking current fit...

    Current package recommendations appear here on smaller screens.

    Company settings
    Tenant identity and widget labels loaded by the real dashboard and assistant.
    Absolute HTTP(S) image URL. Use HTTPS in production; if it cannot load, the dashboard uses dealership initials.
    
                  
    Customer appointment

    Create meeting

    Add the customer and timing. You can confirm it in Microsoft 365 when the dealership calendar is connected.

    Booking details

    Customer appointment

    Loading appointment details...

    Data-driven package review

    Package options

    Loading the current recommendation...

    Current package--
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    Why this is shown

    Loading recommendation reason...

    Ask for a package review
    This sends a request to the platform team. It does not take payment, create a checkout or change your package.
    More than one website or dealership location?Ask the platform team to review a joined-up Multi-site / Dealer Group setup. This does not change your package or take payment.
    Request history
    Track reviews submitted for this dealership.
    Loading request history...